Airline re-scheduled/canceled flight, anything I can do?
Posted in Mail Newsletters on 12/01/2008 12:37 pm by admin
Me asked:
I was scheduled to make a flight with US Airways leaving at 5:45 AM, making a 40-minute layover, and arriving at my destination at 1:19 PM. I’ve had these reservations since 2/20. I was just called yesterday by the travel agency letting me know that US Air changed their schedule, making it impossible for me to make my connecting flight. They told me I could either cancel for a refund or change to a flight that left at 12:25 AM and still got there at the same time, with a 4-hour layover somewhere else. Those are TERRIBLE times for us, especially since we live 3-1/2 hours from the airport and I don’t do well without sleep. When I looked into getting a refund and re-booking with another airline, the tickets have now DOUBLED. We can’t change or cancel our reservations as we are staying at a resort.
I was scheduled to make a flight with US Airways leaving at 5:45 AM, making a 40-minute layover, and arriving at my destination at 1:19 PM. I’ve had these reservations since 2/20. I was just called yesterday by the travel agency letting me know that US Air changed their schedule, making it impossible for me to make my connecting flight. They told me I could either cancel for a refund or change to a flight that left at 12:25 AM and still got there at the same time, with a 4-hour layover somewhere else. Those are TERRIBLE times for us, especially since we live 3-1/2 hours from the airport and I don’t do well without sleep. When I looked into getting a refund and re-booking with another airline, the tickets have now DOUBLED. We can’t change or cancel our reservations as we are staying at a resort.
Do I have any options here? If I contact US Airways, is there any chance they’d give me an upgrade or discount on a future flight or anything else I can do?
Also, the flight isn’t leaving until June so there’s no way it was canceled due to weather and the cost was $940 (2 tickets); now the going rate for 2 tickets is over $1800.
DAMIEN
12/02/2008 at 10:15 pm
TOMAS
Well there’s a little info I don’t have, like the price of the tickets. But if I were in your situation I’d consider cancelling with USAIR and grabbing a Southwest voucher for the purpose. Check the ebay link below for one particular auction. Yes it’s $350 for the Buy it now price, but it secures your travel. Get a reservation first to make sure it’s suitable for your needs (and SWAIR actually flys to where you’d like and when)
12/04/2008 at 10:00 pm
MORRIS
normally ,Airline re-scheduled/canceled flight because of operational reason , technical , bad weather ..
if u call US airways , i doubt they will upgrade or give any discount later.
the best idea is refund, unless you willing to argue with the airlines and hopefully they can think another way to help you..
maybe they could help with reroute the tkt using other local airlines.Good luck!!
12/07/2008 at 8:19 am
WILEY
If they have cancelled your flight you ask them to rule 240 you. Rule 240 is an agreement by several airlines that says if they cancel your flight for any reason other than weather they must put you on the next flight to your destination even if the only seat is in First Class…