Airline re-scheduled/canceled flight, anything I can do?
Posted in Mail Newsletters on 12/01/2008 12:37 pm by admin
Me asked:
I was scheduled to make a flight with US Airways leaving at 5:45 AM, making a 40-minute layover, and arriving at my destination at 1:19 PM. I’ve had these reservations since 2/20. I was just called yesterday by the travel agency letting me know that US Air changed their schedule, making it impossible for me to make my connecting flight. They told me I could either cancel for a refund or change to a flight that left at 12:25 AM and still got there at the same time, with a 4-hour layover somewhere else. Those are TERRIBLE times for us, especially since we live 3-1/2 hours from the airport and I don’t do well without sleep. When I looked into getting a refund and re-booking with another airline, the tickets have now DOUBLED. We can’t change or cancel our reservations as we are staying at a resort.
I was scheduled to make a flight with US Airways leaving at 5:45 AM, making a 40-minute layover, and arriving at my destination at 1:19 PM. I’ve had these reservations since 2/20. I was just called yesterday by the travel agency letting me know that US Air changed their schedule, making it impossible for me to make my connecting flight. They told me I could either cancel for a refund or change to a flight that left at 12:25 AM and still got there at the same time, with a 4-hour layover somewhere else. Those are TERRIBLE times for us, especially since we live 3-1/2 hours from the airport and I don’t do well without sleep. When I looked into getting a refund and re-booking with another airline, the tickets have now DOUBLED. We can’t change or cancel our reservations as we are staying at a resort.
Do I have any options here? If I contact US Airways, is there any chance they’d give me an upgrade or discount on a future flight or anything else I can do?
Also, the flight isn’t leaving until June so there’s no way it was canceled due to weather and the cost was $940 (2 tickets); now the going rate for 2 tickets is over $1800.
DAMIEN